Privacy Policy for Korlavimex
How we collect, use, and protect your personal information on korlavimex.sbs
About This Privacy Policy
Information We Collect From You
We collect two categories of information when you use this platform: information you provide directly, and information collected automatically as part of how websites function. Both categories are described in detail below. We collect only what is necessary for the platform to operate effectively and to improve the educational experience for all users. We do not collect sensitive personal information such as financial account details, identity numbers, or health data. All data collection practices described here are consistent with applicable South African privacy legislation.
Information You Provide Directly
- Your name and email address when you subscribe to our newsletter or educational updates.
- Contact form submissions including your name, email, phone number, and the content of your message.
- Preferences or topic interests you indicate when using planning tools or interactive learning resources.
- Feedback or responses you submit through any content rating or editorial feedback mechanism on the platform.
- Account registration details if you create a profile to save your progress through educational guides or tools.
Information Collected Automatically
- Your IP address and general geographic location, used to understand which regions our content serves most.
- Browser type, operating system, and device category to ensure the platform displays correctly across all environments.
- Pages visited, time spent on each page, and navigation patterns to identify which educational content is most useful.
- Referring website or search query that brought you to korlavimex.sbs, used to understand how readers discover our resources.
- Calculator inputs entered during educational tool sessions, which are processed locally and not stored on our servers.
How We Use Your Information
Every piece of information we collect is used to support the educational mission of this platform — improving the quality of our content, ensuring the site functions correctly, and communicating with readers who have chosen to stay connected with us. We do not use personal information for automated decision-making, profiling, or any purpose unrelated to delivering and improving our financial literacy resources. The specific purposes are listed below, each reflecting a genuine operational need rather than a broad data collection ambition.
- Delivering educational newsletters and content updates to subscribers who have explicitly opted in.
- Responding to contact form enquiries, partnership requests, or editorial feedback submitted by users.
- Analysing aggregate usage patterns to identify which guides, articles, and tools provide the most educational value.
- Improving site performance, navigation structure, and content sequencing based on anonymised reader behaviour data.
- Maintaining the security and technical integrity of the platform and its educational tools and calculators.
- Complying with applicable South African legal obligations under POPIA and related consumer protection legislation.
- Sending occasional platform updates or new resource announcements to registered users who have consented to receive them.
Our Commitment: Korlavimex exists solely as an educational resource. We will never use your personal information to promote financial products, send unsolicited commercial communications, or share your data with advertisers. Your information is used only to make this platform more useful, more accurate, and more accessible to South African adults seeking to improve their financial knowledge. That commitment is not a marketing statement — it is a structural feature of how this platform is built and operated.
When and How We Share Information
Korlavimex does not sell, rent, or trade personal information to third parties under any circumstances. We share data only in the limited situations described below, each of which is necessary for the platform to function or required by law. In every case, data shared with third-party service providers is governed by data processing agreements that require those providers to handle information in compliance with applicable privacy legislation, including POPIA. We do not share data with advertisers, data brokers, or financial product providers.
Third-Party Service Providers
We work with a small number of trusted third-party providers who help us operate the platform. These include our website hosting provider, email delivery service for newsletters, and analytics platform for aggregated usage data. Each provider is selected on the basis of their privacy and security standards, and each is contractually required to process data only for the specific purpose for which it was shared. These providers do not have permission to use your data for their own purposes or to share it further without our explicit authorisation. The categories of providers we use are limited to technical infrastructure, communication delivery, and anonymised performance analytics.
Legal Obligations and Disclosure
We may disclose personal information if required to do so by a South African court order, regulatory authority, or applicable law. In such cases, we will disclose only the minimum information necessary to satisfy the legal requirement and will notify affected users where we are legally permitted to do so. We will not voluntarily disclose personal information to government bodies or law enforcement agencies beyond what is strictly required by applicable legislation.
Anonymised and Aggregated Data Sharing
We may share anonymised, aggregated statistics about platform usage — such as total article views, most-used calculator tools, or general geographic distribution of readers — with educational organisations, research bodies, or the public for the purpose of promoting financial literacy awareness. This data contains no personally identifiable information and cannot be used to identify any individual user of the platform.
Your Rights Under POPIA
As a South African resident, the Protection of Personal Information Act grants you a set of rights in relation to your personal data. Korlavimex is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights listed below, you can contact us through the contact page on this website. We will acknowledge your request within a reasonable timeframe and aim to resolve it within 30 days, or notify you if additional time is required due to the complexity of your request.
- Request access to the personal information we hold about you at any time.
- Ask us to correct any inaccurate or incomplete personal information we have recorded.
- Request deletion of your personal data where we no longer have a lawful basis to retain it.
- Receive a copy of your personal data in a structured, commonly used format where applicable.
- Object to processing of your personal information for direct marketing or legitimate interest purposes.
- Request that we restrict processing of your data while a correction or objection request is being resolved.
To exercise any of these rights, please contact our team through the contact page on korlavimex.sbs. Include your full name, email address, and a clear description of your request so we can locate your information and respond appropriately. We will never charge a fee for submitting a rights request, and we will not discriminate against you in any way for exercising your rights under POPIA or any other applicable privacy legislation.
How We Protect Your Information
Korlavimex applies a combination of technical and organisational security measures to protect personal information against unauthorised access, loss, alteration, or disclosure. No online platform can guarantee absolute security, but we take our responsibility to protect your data seriously and review our security practices on a regular basis. The specific measures we have in place are described below, divided into technical controls and organisational practices. If we become aware of a data breach that affects your personal information, we will notify you and the Information Regulator of South Africa as required by POPIA.
Technical Security Controls
- SSL encryption applied across the entire Korlavimex to protect data in transit between your browser and our servers.
- Access controls ensuring that only authorised team members can access systems containing personal information.
- Regular security updates and patches applied to all platform infrastructure and third-party software components.
- Secure, encrypted storage for all personal data collected through contact forms and newsletter subscriptions.
Organisational Security Practices
- A clearly defined internal data handling policy that all team members are required to follow without exception.
- Regular review of third-party service provider agreements to ensure ongoing compliance with privacy and security standards.
- Data minimisation practices ensuring we collect and retain only the information genuinely necessary for platform operations.
- An appointed privacy contact responsible for overseeing POPIA compliance and handling data rights requests from users.
How Long We Keep Your Information
We retain personal information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable South African law. Once information is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with any individual. Retention periods vary depending on the type of information and the reason it was collected. The specific retention periods for each category of data we hold are outlined below.
- Account registration data is retained for the duration of your active account and deleted within 30 days of account closure.
- Educational tool inputs and learning progress data are retained only for the duration of your active session and are not stored on our servers.
- Contact form submissions and correspondence are retained for up to 24 months to allow us to respond to follow-up enquiries accurately.
- No financial account data is collected or stored on this platform under any circumstances whatsoever.
- Newsletter subscription data is retained until you unsubscribe, after which it is removed from all active mailing lists promptly.
If you request deletion of your personal information before the standard retention period has elapsed, we will action that request within 30 days provided there is no legal obligation requiring us to retain the data for a longer period. In cases where legal retention requirements apply, we will inform you of the relevant obligation and the date on which your data will be deleted once that period expires.
International Data Transfers
Some of the third-party service providers we use to operate this platform — including our hosting infrastructure and email delivery service — may process data outside the borders of South Africa. Where this occurs, we ensure that appropriate safeguards are in place to protect your personal information in a manner consistent with POPIA requirements for cross-border data transfers. We do not transfer data internationally without first satisfying ourselves that the receiving party meets an adequate standard of data protection.
- We assess each international transfer on a case-by-case basis before engaging any provider who processes data outside South Africa.
- Data processing agreements with international providers include contractual clauses requiring compliance with privacy standards equivalent to POPIA.
- We do not transfer personal information to countries that lack adequate legal frameworks for personal data protection without additional safeguards.
- You will be notified if a significant change to our international transfer arrangements would materially affect how your data is handled.
Cookies and Tracking Technologies
Korlavimex uses cookies and similar technologies to ensure the platform functions correctly, to understand how readers interact with our educational content, and to remember preferences that improve your experience. Cookies are small text files placed on your device by your browser when you visit a website. They are not programs and cannot access other files on your device. A full explanation of how we use cookies, what types we use, and how to manage them is available in our Cookie Policy. The summary below covers the key categories of cookies used on this platform.
Categories of Cookies We Use
- Essential cookies enable core site functionality including page navigation, form submissions, and educational tool operation. They cannot be disabled.
- Performance cookies collect anonymised data about how readers navigate the platform, helping us identify which content and tools are most useful.
- Personalisation cookies remember your preferences — such as your last reading position in a guide — to improve your experience on return visits.
- Functionality cookies support features such as newsletter sign-up confirmation and contact form processing without storing personal data beyond the session.
You can manage or disable non-essential cookies at any time through your browser settings or through the cookie preference panel available on this site. Disabling certain cookies may affect the functionality of some educational tools and interactive features. For full details on managing cookies, including step-by-step browser instructions, please refer to our Cookie Policy page.
Changes to This Privacy Policy
We review and update this Privacy Policy on a regular basis to reflect changes in how we operate the platform, updates to applicable South African privacy legislation, or feedback from users about how we explain our data practices. When changes are made, the updated policy will be published on this page with a revised effective date clearly indicated at the top. We encourage you to revisit this policy periodically, particularly if you are a regular user of the platform's educational resources and tools.
- Significant changes to data collection practices will be communicated by email to registered users before taking effect.
- Minor editorial updates or clarifications will be reflected in the policy without individual notification but will carry an updated date.
- Changes required by new South African legislation or regulatory guidance will be implemented promptly and noted in the policy update summary.
- Continued use of korlavimex.sbs after a policy update constitutes your acceptance of the revised terms as described in this document.
If you disagree with any changes made to this policy, you have the right to request deletion of your personal information and to cease using the platform. To do so, please contact us through the contact page and we will process your request in accordance with the timelines and procedures described in the user rights section of this policy.
Privacy Enquiries and Contact
For any questions about this Privacy Policy, to exercise your data rights under POPIA, or to report a privacy concern related to korlavimex.sbs, please reach out to our team through the contact page. We aim to respond to all privacy-related enquiries within a reasonable timeframe. Your query will be directed to the team member responsible for privacy compliance and data rights, who will handle your request with care and without unnecessary delay.
Korlavimex
377 Rivonia Boulevard, Rivonia, Johannesburg 2128 South Africa
Phone: +27128042943
Email: content@korlavimex.sbs
This Privacy Policy was last reviewed and updated on July 23, 2026
This policy is effective as of July 23, 2026 and applies to all users of korlavimex.sbs